Introducing our AI app builder
Assembly

Client Support Requests

Categorized requests in a triage queue

Support
Client Support Requests preview 1

Centralize incoming client requests into a categorized, shared triage queue so nothing gets lost.

Start from this template and describe what you want to change in plain English. Assembly Studio adapts the layout, fields, and flow to your firm, then publishes it to your client portal in minutes. No code required.

Key Features

  • Shared internal inbox with a folder rail — Open, New, Assigned to me, Resolved — and live counts

  • Toggle between a client-facing reply and an internal note the client never sees

  • Clients submit and track their own requests, with email and in-product notifications both directions

What you can customize

  • Branding, colors, and your own domain

  • Fields, sections, and the steps clients see

  • Automations, reminders, and notifications

  • Access and permissions per client or team

Perfect for

Technology, Marketing, and Consulting firms running support workflows.