Client ticketing system
What's in the client ticketing system template
Centralize incoming client requests into a categorized, shared triage queue so nothing gets lost.
- A shared inboxShared internal inbox with a folder rail — Open, New, Assigned to me, Resolved — and live counts
- Replies and internal notesToggle between a client-facing reply and an internal note the client never sees
- Clients track their requestsClients submit and track their own requests, with email and in-product notifications both directions
Add your template,
customize it, and publish
Client ticketing system installing…3 of 4
Added to your workspace
Each client sees only their own
Requests and statuses set up
Ready to use as is
Step One:Add the template
It installs as a working app in your workspace that you can use as is.
Add a priority field and flag urgent requests to the team.
Step Two:Describe your changes
Tell the app builder what to change and it adapts the template to your business.
BrandmagesHomeMessagesFilesProposalsContractsInvoicesClient ticketing system
Step Three:Publish to clients
It appears in your branded client experience, with sign-in and permissions already handled.
Start with the client ticketing system template
Start from this template for free and make it yours in minutes. No credit card required.