Client ticketing system
Categorized requests in a triage queue
Start for free. No credit card required.
Centralize incoming client requests into a categorized, shared triage queue so nothing gets lost.
Start from this template and describe what you want to change in plain English. Assembly adapts the layout, fields, and flow to your firm, then publishes it to your client portal in minutes. No code required.
Key Features
Shared internal inbox with a folder rail — Open, New, Assigned to me, Resolved — and live counts
Toggle between a client-facing reply and an internal note the client never sees
Clients submit and track their own requests, with email and in-product notifications both directions
What you can customize
Branding, colors, and your own domain
Fields, sections, and the steps clients see
Automations, reminders, and notifications
Access and permissions per client or team
Perfect for
Technology, Marketing, and Consulting firms running support workflows.
Add it, describe your changes, publish
- 01TemplatesClient project trackerMilestones and progress per engagementInstall
Add the template
It installs as a working app you can use as is.
- 02App builderClient project trackerMargotAdd a Client review stage between In progress and Done.AssemblyUpdated. Client review now sits between In progress and Done.Describe a change
Describe your changes
Tell the app builder what to change, from fields to steps, and it adapts the template to your business.
- 03portal.brandmages.comBrandmagesMeridian CorpMWebsite redesign3 of 5 milestones doneNext1LaunchIn progress0Client review1Homepage designDone3DiscoverySitemapWireframes
Publish to clients
It appears in your branded client experience, with sign-in and permissions already handled.
Start with the Client ticketing system template
Start from this template for free and make it yours in minutes. No credit card required.