Assembly

Free customer knowledge base for agencies

Curate a branded knowledge base of resources for clients, with controls over who sees what.

Helpdesk screenshot

What's in the helpdesk template

Curate a branded library of guides and resources clients can search on their own, with controls over who sees what.

  • Documentation-style library clients browse by topic, with search across the catalog
  • Publish documents, guides, and recordings; drafts stay hidden until you're ready
  • Manage everything from a slide-in drawer: upload or link, set type and topic, publish, archive

Add your template, customize it, and publish

Helpdesk installing…3 of 4
Added to your workspace
Each client sees only their own
Folders and resources set up
Ready to use as is

Step One:Add the template

It installs as a working app in your workspace that you can use as is.

Group resources by service and pin the onboarding guide.

Step Two:Describe your changes

Tell the app builder what to change and it adapts the template to your business.

BrandmagesHomeMessagesFilesProposalsContractsInvoicesHelpdesk

Step Three:Publish to clients

It appears in your branded client experience, with sign-in and permissions already handled.

Pair it with the rest of your client experience

Every app connects to the same built-in CRM and appears in the same branded client experience.

Browse all 30+ templates

Start with the helpdesk template

Start from this template for free and make it yours in minutes. No credit card required.