Adding a client doesn’t send an invite by itself. But new workspaces do email clients who aren’t invited yet when you send them something, like an invoice, a contract, or a file. To keep setup quiet, turn off Send emails to clients that are not invited under Settings → Client notifications until you’re ready. See Client notifications.
Add clients
Add contacts is one of the steps the Getting started checklist unlocks after your first app. Clicking it opens your CRM with two options. You can also do either from the CRM at any time.- Add a contact
- Import with CSV
Click Add a contact, then enter the contact’s name and email. Optionally, assign them to a company (more on that below).
Invite them
When you’re ready, send the invite. Clients receive an email with a sign-in link and set their own password.- Email invite
- Magic link
- Direct sign up
The default. The client gets a sign-up email branded with your workspace.
Companies, briefly
Companies group multiple contacts together. If two people from the same firm are both your clients, you can put them under one company and share data at that level — invoices, messages, project trackers, anything the app builder builds against companies. When to use companies:- Your clients are B2B and multiple stakeholders work at the same customer
- You want one app instance shared across a customer team
- Your clients are individuals
- Each client gets their own data and shouldn’t see anyone else’s
More on contacts and companies
How scoping works inside your apps